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Visionary Operations Leader
2 weeks ago
The Engineering Branch Manager will be responsible for overseeing the day-to-day operations of the Mackay Office, ensuring high levels of productivity, efficiency, and customer satisfaction.
This role requires a dynamic leader who thrives in a fast-paced environment and is passionate about delivering top-notch service. The successful candidate will lead a talented team, manage client relationships, and contribute to the strategic growth of the branch.
Key Responsibilities:- Oversee all branch operations, ensuring efficiency and effectiveness in service delivery.
- Foster a positive and collaborative team culture.
- Lead, mentor, and develop a team of professionals to achieve performance goals and career growth.
- Sales growth and Business Development; proposal and offer development.
- Project management guidance and support; Project resource management.
- Manage client relationships, ensuring exceptional customer service and satisfaction.
- Develop and implement strategies to drive business growth and achieve financial targets.
- Monitor and manage branch budgets, expenses, and financial performance.
- Ensure compliance with company policies, procedures, and industry regulations.
- Proven experience in a management role, preferably within the automation or related industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Demonstrated ability to manage client relationships and deliver exceptional customer service.
- Strong business acumen with the ability to develop and implement strategic plans.
- Financial management experience, including budgeting and financial reporting.
- Ability to thrive in a fast-paced, dynamic environment.
- Relevant tertiary qualifications are highly regarded.
- Competitive salary and benefits package.
- Opportunity to lead a talented team within a growing company.
- Professional development and career advancement opportunities.
- A supportive and inclusive work environment.
- The chance to make a significant impact in a leading automation company.