Customer Experience Champion

2 days ago

Adelaide, South Australia beBeeCustomer Full time $60,000 - $80,000

As a key player in delivering exceptional customer experiences, this role plays a vital part in exceeding customer expectations.

Key Responsibilities:
  • Provide timely and effective resolution to complex customer complaints and issues
  • Manage orders, including entry into the ERP system and ensuring accurate and timely picking and dispatch for delivery
  • Record customer interactions and information in Microsoft Dynamics to ensure proper documentation and tracking of inquiries and issues

The team is dedicated to sustainability and community impact, striving to create a safe and supportive work environment. We value our employees and offer a range of benefits, including access to our Employee Assistance Program, recognition programs, career development opportunities, and mentoring programs.

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