Customer Experience Champion
3 days ago
Create unforgettable experiences for every customer who walks through our doors.
About the Role- Deliver exceptional customer service, consistently exceeding expectations and leaving customers with a lasting impression.
- Collaborate with your team to create a harmonious work environment and foster a spirit of collaboration.
- Develop in-depth knowledge of our candles and homeware products to expertly guide customers in making informed purchasing decisions.
As a Customer Experience Ambassador, you will be instrumental in shaping the overall shopping experience, ensuring that every interaction is delightful and memorable. Your passion for creating connections and building relationships will make you an invaluable asset to our store.
Key Responsibilities- Spark Joy in Every Interaction: Consistently deliver perfect customer experiences, leaving customers feeling valued and appreciated.
- Drive Success Through Teamwork: Collaborate with colleagues to achieve key performance indicators (KPIs) and ensure the store's success sparkles.
- Ignite Inspiration: Use visual merchandising to turn our store into a captivating sanctuary of style and inspiration.
- A passion for creating unforgettable experiences and exceeding customer expectations.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
- A commitment to continuous improvement and a desire to learn and grow like a budding flame.
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