Park Conservation Assistant

3 days ago

Sydney, New South Wales, Australia beBeeVisitor Full time $45,000 - $75,000

Conservation Roles

We are seeking a Visitor Service Assistant to join our team and contribute to the conservation of national parks and reserves.

This role is based in the Hunter Central Coast Branch and involves working across multiple locations, including Lake Munmorah and Somersby.

Your responsibilities will include greeting and directing visitors, educating them on park values, promoting a positive visitor experience, and ensuring compliance with park rules.

A typical day could see you:

  • Travelling from the depot to various National Park visitor precincts
  • Engaging with visitors - providing information and advice on facilities, services, and activities available
  • Fostering appreciation and enjoyment by visitors of park values
  • Performing park compliance patrol duties and law enforcement

To be successful in this role, you will need:

  • To enjoy working outdoors and be prepared to work in various weather conditions
  • To have experience acting independently on matters relating to visitor entry to the national park
  • To demonstrate ability to maintain a high level of vigilance and awareness of personal safety when conducting parking patrol and law enforcement activities
  • To have superior customer service skills and the ability to communicate respectfully with a wide range of people

You will also require:

  • Experience in cash handling procedures
  • Excellent oral communication, negotiation, and customer service skills
  • Capacity and willingness to undertake enforcement duties associated with the park use fee system and NPWS Regulations
  • Basic computer skills and the ability to operate a two-way radio
  • A current manual driver's licence

This is a casual position that may require working weekends, public holidays, and school holidays. The holder of this role will be required to wear an NPWS uniform. Parts of these duties are performed outside of normal operating times, and staff are rostered in pairs to perform this function.

About the Role

This role is ideal for someone who enjoys working outdoors and has excellent communication skills. As a Visitor Service Assistant, you will play a key part in ensuring visitors have a positive experience in our national parks and reserves.

Key Responsibilities

The key responsibilities of this role include:

  • Greeting and directing visitors
  • Educating visitors on park values
  • Ensuring compliance with park rules

Requirements

To be successful in this role, you will need:

  • Experience working in a similar role
  • Excellent communication and customer service skills
  • A current manual driver's licence

Working Conditions

This role is a casual position that may require working weekends, public holidays, and school holidays. The holder of this role will be required to wear an NPWS uniform. Parts of these duties are performed outside of normal operating times, and staff are rostered in pairs to perform this function.

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