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Pharmacy Manager

2 months ago


Perth, Western Australia Frontline Recruitment Full time
About the Role

We are seeking an experienced and qualified Pharmacist to take on a leadership role as the Pharmacy Manager of a busy dispensary. As a key member of our team, you will be responsible for the successful performance, profitability, and continued growth of the pharmacy.

Key Responsibilities
  • Customer Focus: Ensure exceptional customer service is a priority for all team members, providing a high level of care and attention to detail in every interaction.
  • Team Management: Lead a core team of permanent staff, including Pharmacists, Dispensary Technicians, and pharmacy assistants, providing guidance, coaching, and mentoring to ensure excellence in every aspect of the business.
  • Coaching and Mentoring: Develop, coach, and mentor the team to achieve excellence in customer service, product knowledge, and operational efficiency.
  • Detail-Oriented Dispensing: Maintain high levels of attention to detail in the dispensary, ensuring accuracy and efficiency in the handling of up to 250 scripts per day.
  • Multi-Skilling and Delegation: Ensure the smooth running of the business by multi-skilling and delegating tasks effectively, empowering team members to take ownership and responsibility for their work.
  • Health Advice: Share advice and information with the team and customers to ensure the best healthcare is always front of mind, providing expert guidance and support to promote healthy outcomes.
Requirements
  • Registered AHPRA Pharmacist: Authorised to work in Australia, with a strong understanding of pharmacy operations and regulations.
  • Experience in Managing a High-Volume Dispensary: Proven experience in managing a busy dispensary, handling 250+ scripts per day, and ensuring efficient operations.
  • Strong Professional Patient Counselling Skills: Excellent communication and interpersonal skills, with the ability to provide expert advice and guidance to patients and customers.
  • Passion for Networking and Community Involvement: A strong desire to engage with the community, build relationships, and promote the pharmacy's services and products.
  • Driven by a Commitment to Excellent Customer Service: A passion for delivering exceptional customer service, with a focus on building strong relationships and promoting a positive customer experience.
  • Experience in Vaccination Services: Proven experience in providing vaccination services, with a strong understanding of immunisation protocols and procedures.
Benefits
  • Competitive Hourly Rate: A very competitive hourly rate starting from $55 P/H + Super + Incentive Program paid quarterly.
  • Fantastic Work-Life Balance: A supportive work environment that promotes a healthy work-life balance, with opportunities for flexibility and autonomy.
  • Opportunity for Real Growth and Development: A comprehensive leadership program that provides opportunities for real growth and development, with a focus on building skills and expertise.
  • In-Store Discounts: Exclusive discounts on products and services, with opportunities to save money and enjoy benefits.
  • Be Part of a Supportive Team: A supportive team that feels like family, not just a job, with a focus on building strong relationships and promoting a positive work environment.