Financial Accountant Assistant
3 days ago
About the Role
We are seeking an experienced Financial Accountant Assistant to join our team at Conquest Recruitment Group in Australia. As a key member of our team, you will play a vital role in managing accounts receivable and providing exceptional customer service.
Key Responsibilities
- Process receipts, including cheques, direct deposits, credit cards, and webstore captures/downloads, ensuring timely collection of debtors within the company's trading terms.
- Investigate and resolve escalated customer debtor disputes promptly and independently.
- Reconcile major customer accounts and ensure collection targets are met with a Days Sales Outstanding (DSO) within 45-55 days.
- Prioritize customers efficiently based on specific criteria, including customers on hold, customers with account disputes/claims, and customers receiving consecutive final demands.
- Monitor potential bad debts and provide timely advice to the Senior Accountant.
- Manage 'On Hold' customers to ensure compliance with assigned or approved credit limits.
- Process credit applications and attend promptly to customer requests via email, phone, etc.
- Ensure prompt answering of telephone calls, both internal and external.
- Perform general administrative duties as required, including filing, scanning, and maintaining a neat and tidy workspace.
- Adhere to systems and procedures.
- Undertake any other accounts receivable responsibilities and duties assigned from time to time.
Selection Criteria
- Experience: Demonstrated experience in accounts receivable or a similar role, preferably within the apparel industry (1-2 years minimum).
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and resolve disputes.
- Attention to Detail: Strong attention to detail and accuracy in processing receipts, reconciliations, and administrative tasks.
- Customer Focus: Proven ability to build rapport with customers and prioritize customer satisfaction while ensuring timely debt collection.
- Organizational Skills: Exceptional organizational skills with the ability to manage multiple tasks and deadlines effectively.
- Problem-Solving Skills: Ability to investigate and resolve escalated customer debtor disputes promptly and independently.
- Team Player: Collaborative attitude with the ability to work effectively within a team environment and support colleagues when necessary.
Estimated Salary: $65,000 - $85,000 per annum, depending on experience.
How to Apply: Please submit your resume and a cover letter addressing the selection criteria. Only shortlisted candidates will be contacted.
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