Crisis Response Specialist

6 days ago

Wollongong, New South Wales, Australia beBeeCare Full time $83,068 - $83,551
Job Description

We are seeking a Care Coordinator to join our team. This is a permanent role involving 35 hours of work per week.


The Universal Aftercare Service provides rapid, practical psychosocial support to individuals experiencing suicidal crisis or who have attempted suicide.


This service focuses on engaging men, including Aboriginal men, through culturally safe and responsive services in the Shoalhaven and Goulburn regions.


As a Care Coordinator, you will work alongside Peer Workers to support individuals experiencing suicidal crisis and/or distress, helping them build independence in their daily life and contribute to their recovery, community integration, and healing.


Key Responsibilities
  • Undertake initial intake and safety planning for clients and work with individuals and their families to create individualized case plans.
  • Provide ongoing support sessions with clients and review progression and safety as required.
  • Support and promote family, carers, friends and kin involvement in safety and support planning in collaboration with clients.
  • Liaise with other support services and organisations to coordinate the requirements of the case plan.
  • Deliver group programs which support the practical needs of the clients.
  • Assist clients in the process of transition out of the service into independence or other services.
  • Ensure documentation is completed and updated in line with Mission Australia protocols.

Requirements for Success
  • Relevant tertiary qualifications and/or significant relevant work experience.
  • A sound understanding of mental health and suicidality, mental health systems and recovery-oriented practice, as well as psycho-social rehabilitation.
  • Experience working within a peer workforce, with a focus on trauma-informed, recovery-oriented practice and valuing lived experience.
  • A sound knowledge of crisis intervention services and their functions within the region and steps to engage individuals into these services.
  • Case management experience.
  • Computer literacy preferably using Windows.
  • Current NSW Driver's License.
  • Current First Aid Certificate.

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