Digital Merchandiser

1 day ago

Melbourne, Victoria, Australia beBeeEcommerce Full time $65,000 - $91,000
Job Overview

The Ecommerce Coordinator role is a vital position that supports online merchandising and promotional planning across multiple brands.

Main Responsibilities:
  • Develop and maintain merchandising standards to drive conversion and enhance the customer shopping experience.
  • Effectively merchandise products to maximise upsell and cross-sell opportunities.
  • Identify potential opportunities in product assortment based on knowledge of merchandise, sales, and customer behaviour.
  • Drive sales, conversion and revenue by effectively merchandising products and helping customers navigate to the right products quickly and easily.
  • Maintain an accurate and up-to-date online catalogue and ensure all products are ranged online as soon as they arrive into the business.
  • Ensure products are merchandised daily according to brand online merchandising principles.
  • Manage and merchandise markdowns and outlet products.
  • Update product titles and descriptions.
  • Liaise with product teams to provide accurate and detailed descriptions and product information.
  • Ensure all products have the correct assets attached, descriptions added and fabric content attached.
  • Collaborate with brands and web design team on the email marketing plan to optimise appeal and conversion.
  • Ensure all products advertised on EDMs and Web Updates have adequate stock.
  • Coordinate eDM material deadlines against an agreed schedule with brands and studio team.
  • Execute promotional activities accurately and within deadlines to ensure websites are aligned with store activity.
  • Coordinate range updates associated with online promotions, competitions and special offers to ensure websites are aligned with store activity.
  • Conduct regular competitive analysis on best practices of key competitors and international eCommerce leaders.
  • Produce daily, weekly, monthly and seasonal reports and understand drivers of sales.
  • Presentation skills to report brand performance at trade meetings.
  • Monitor and understand analytics as a driver of merchandising.
Key Qualifications:
  • Previous experience in online or e-commerce.
  • Working knowledge of Excel.
  • Knowledge of retail industry and relevant KPIs.
  • High level of accuracy and attention to detail.
  • Strong communication and interpersonal skills.
  • Effective time management and prioritisation skills.
  • Ability to easily adapt to changing priorities.
  • Strong analytical and problem solving skills.
  • Willingness to learn.
  • Ability to develop and maintain strong working relationships with key functions within the business.
  • Proactive with a sense of urgency.
  • Ability to operate interdependently.
  • Ability to manage and develop a team.
  • Enjoy working in a fast, lean, business-orientated environment.

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