Network Infrastructure Specialist

3 weeks ago


Artarmon, New South Wales, Australia TMLI Full time

About The Missing Link

The Missing Link is a leading IT company in Australia, recognised for its people and processes. With over 190 staff and 25+ countries represented, we've created a respectful and positive workplace where everyone feels valued and empowered.

We're seeking a skilled Network Engineer to join our Support Engineering team. The ideal candidate will design, implement, and maintain our client's network infrastructure for optimal performance and security.

Key Responsibilities

  • Provide Level 2 remote and on-site support to diverse customers.
  • Monitor network performance and troubleshoot issues for minimal downtime.
  • Work with the project team to design, configure, deploy, and support network solutions.
  • Implement and manage network security measures to protect against cyber threats.
  • Maintain documentation of network configurations, processes, and procedures.
  • Continuous process improvement and provide technical support and training to team members.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a Network Engineer, ideally in MSP or a similar role.
  • Strong knowledge of network protocols, routing, and switching.
  • Cisco/Juniper Certifications, such as CCNA or CCNP.
  • Experience in troubleshooting and implementing firewall policies.
  • Experience in supporting and managing Wireless solutions.
  • Understanding of Windows Server features, including DNS, DHCP, NPS, and RADIUS.
  • Excellent communication skills and problem-solving abilities.
  • Ability to work independently and as part of a team.

Desired Skills

  • Familiarity with Unified Threat Management Platforms, such as Sophos or Cyberhound.
  • Experience with companies in our scope, including Juniper, Cisco, Extreme, Palo Alto, Meraki, Aruba, Aerohive, and FortiGate.
  • Understanding of virtual, private, and public cloud networking.
  • Experience with Load balancers.

Benefits

The Missing Link offers a great company culture, competitive salary and benefits package, opportunities for growth and development, and access to the latest technologies and tools.



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