Network Infrastructure Specialist
3 weeks ago
About The Missing Link
The Missing Link is a leading IT company in Australia, recognised for its people and processes. With over 190 staff and 25+ countries represented, we've created a respectful and positive workplace where everyone feels valued and empowered.
We're seeking a skilled Network Engineer to join our Support Engineering team. The ideal candidate will design, implement, and maintain our client's network infrastructure for optimal performance and security.
Key Responsibilities
- Provide Level 2 remote and on-site support to diverse customers.
- Monitor network performance and troubleshoot issues for minimal downtime.
- Work with the project team to design, configure, deploy, and support network solutions.
- Implement and manage network security measures to protect against cyber threats.
- Maintain documentation of network configurations, processes, and procedures.
- Continuous process improvement and provide technical support and training to team members.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Network Engineer, ideally in MSP or a similar role.
- Strong knowledge of network protocols, routing, and switching.
- Cisco/Juniper Certifications, such as CCNA or CCNP.
- Experience in troubleshooting and implementing firewall policies.
- Experience in supporting and managing Wireless solutions.
- Understanding of Windows Server features, including DNS, DHCP, NPS, and RADIUS.
- Excellent communication skills and problem-solving abilities.
- Ability to work independently and as part of a team.
Desired Skills
- Familiarity with Unified Threat Management Platforms, such as Sophos or Cyberhound.
- Experience with companies in our scope, including Juniper, Cisco, Extreme, Palo Alto, Meraki, Aruba, Aerohive, and FortiGate.
- Understanding of virtual, private, and public cloud networking.
- Experience with Load balancers.
Benefits
The Missing Link offers a great company culture, competitive salary and benefits package, opportunities for growth and development, and access to the latest technologies and tools.
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