
Solutions Engineer
7 days ago
We are seeking a skilled professional to join our Solutions Engineering team. As a trusted advisor to our customers, you will help them achieve their goals with Atlassian.
Your primary responsibility will be to engage with customers in pre-sales opportunities, building strong relationships with their technical teams and advocating for Atlassian solutions. You will also need to understand customer pain points and technical challenges, driving business outcomes by owning and driving sales success.
Key Responsibilities:
- Be a Technical Leader: Own the technical engagement in pre-sales opportunities, building trusted advisor relationships with customer technical teams.
- Advocate for Atlassian: Understand and position our solutions in the context of customer objectives, highlighting our technical differentiators.
- Empathise with Customers: Practice empathy to understand customer pain points and technical challenges.
- Lifelong Learning: Stay updated on changes and continuously discover new ways to enhance your product, technical, and customer knowledge.
- Drive Business Outcomes: Own and drive your business and sales outcomes, helping to achieve revenue targets.
To succeed in this role, you will need:
- Experience with Enterprise sales cycles, understanding deal dynamics and value selling.
- 3+ Years of Experience working with Enterprise Customers in a pre-sales, consulting or customer facing capacity.
- Ability to collaborate with prospects, channel partners, and sales teams to provide winning solutions.
- Technical expertise or experience in working with technology.
- Comfortable in a multi-functional context, engaging with executives or technical audiences.
- Familiarity with Collaboration, Scaled Agile, ITSM, or DevOps solution spaces is a plus.
- Experience working with South East Asian customers beneficial and proficiency in Vietnamese language is required.
- Knowledge of software development, deployment, and maintenance.
- Prior use of Atlassian products advantageous.
We provide a comprehensive package of benefits and perks designed to support your career growth, wellbeing, and community involvement. Our offerings include health resources, volunteer days, and more. For details, visit go.atlassian.com/perksandbenefits .
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