Fitness Career Opportunities at Goodlife Health Clubs
6 days ago
We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Goodlife Health Clubs.
About the RoleAs a Member Support Consultant, you will play a vital role in building and maintaining a thriving membership base by providing exceptional customer service and sales support. You will be responsible for helping prospective members achieve their health and wellness goals while ensuring existing members have an outstanding club experience.
Your key responsibilities will include:
- Contributing to club sales budgets through proactive sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, referrals, and new business opportunities
- Achieving lead contact targets via telephone to maximise sales opportunities
- Providing engaging sales presentations and tours to prospective members
- Creating positive member journeys through personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the roster
- Active involvement in member retention programs to inspire members to continue their fitness journey
To be successful in this role, you will require:
- Current First Aid & CPR certificates
- The ability to build rapport with people from diverse backgrounds and help them succeed in their goals
- Problem-solving skills and tenacity to achieve individual targets and team goals
- Outstanding communication abilities to listen, understand, empathise, and influence others
- Customer focus with a desire to achieve exceptional customer outcomes
In return for your hard work and dedication, we offer a competitive package including:
- A base salary of AU$55,000 - AU$65,000 per annum
- An uncapped commission structure to reward your sales performance
- A complimentary all-access Goodlife membership
- Anniversary leave days and additional gym memberships for friends and family
- Career opportunities across our brands, locations, and disciplines
- Ongoing training and support to develop your customer service, sales, and leadership skills
We pride ourselves on being a company that values diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds.
Please visit our website for more information about our current vacancies and to register for job alerts in your area.
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