Fitness Career Opportunities
3 weeks ago
About Goodlife Health Clubs
We are Australia's premier privately-owned fitness organisation, operating in excess of 90 premium clubs across Queensland, Victoria, South Australia, and Western Australia.
Our Mission
We aim to move people to achieve great things by providing improved health, well-being, and a sense of accomplishment to our members.
The Role
As a Member Support Consultant, you will be the first point of contact for prospective members and will inspire them to begin their wellness journey with us.
Responsibilities
- Contribute to club sales budget using sales promotions and referrals campaigns.
- Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities.
- Achieve the required number of lead contacts via telephone to maximise sales opportunities.
- Provide sales presentations and tours to prospective members.
- Create great member journeys via positive and personalised interactions.
- Achieve successful outcomes to enquiries.
- Open and close the club as per the club roster.
- Participate in member retention programs, inspiring members to continue their fitness journey.
- Make regular service calls to new and existing members to keep them engaged in their journey and recommend club-based products to boost their results and enhance their experience.
About You
- Current First Aid & CPR certificates.
- The ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals.
- The ability to solve problems and overcome obstacles.
- Outstanding communication abilities, able to listen, understand, empathise, and influence others.
- Tenacity with a natural drive to achieve individual targets and team goals.
- Customer-focused with a desire to achieve exceptional customer outcomes.
What We Can Offer You
- A competitive package including base salary, super, and uncapped commission.
- A complimentary all-access Goodlife membership.
- Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards.
- Career opportunities with Fitness and Lifestyle Group, Asia Pacific's largest diversified fitness group, to develop your career across our brands, locations, and disciplines.
- Ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards.
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