Strategic Customer Experience Leader
5 days ago
This role is focused on leading and supporting a team of professionals in implementing decisioning and analytics solutions to drive business growth.
Reporting directly to the Senior Manager, you will be responsible for guiding business requirements to match Pega platform features. This includes establishing customer experience strategies and developing personalized marketing approaches to maximize revenue.
You will lead a team of architects to create data-driven decisioning architectures that drive real-time customer engagement. You will also collaborate with stakeholders to define and implement agile delivery processes.
Key responsibilities include defining and governing business-led decisioning architecture, creating omni-channel decisioning solutions, and contributing to strategic planning across multiple teams.
A successful candidate will have strong leadership skills, technical expertise, and the ability to communicate complex ideas to diverse stakeholders.
With a focus on innovation and collaboration, this role offers opportunities for growth and development in a dynamic and forward-thinking organization.
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Strategic Customer Experience Leader
7 days ago
Melbourne, Victoria, Australia beBeeCustomer Full time $100,000 - $140,000As a strategic customer experience leader, you will oversee all facets of customer service and internal account management operations. You will lead your team to exceed customer expectations with clear direction and communication that outlines the value and accountability they are responsible for.You will develop strategies that elevate overall customer...
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Strategic Customer Experience Leader
2 weeks ago
Melbourne, Victoria, Australia beBeeLeadership Full time $120,000 - $180,000Job Title: Strategic Customer Experience LeaderWe are seeking an accomplished leader with deep industry expertise and a passion for delivering exceptional customer experiences. The successful candidate will oversee key operations, with responsibility for driving revenue growth through effective sales strategies and inventory management.About the RoleLead...
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Strategic Leader for Customer Experience
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Experience Leader
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Melbourne, Victoria, Australia Growpro Experience Full time**About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...
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Experience Leader
7 days ago
Melbourne, Victoria, Australia Growpro Experience Full time**About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...
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Strategic Customer Experience Leader
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full time $90,000 - $120,000As a strategic leader, you will be responsible for overseeing the delivery of exceptional customer experiences across all touchpoints. Your team will work closely with clients to understand their needs and preferences, ensuring that every interaction meets or exceeds their expectations.About the RoleThis is a key leadership position that requires a unique...
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Strategic Leader for Customer Experience
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Melbourne, Victoria, Australia beBeeCustomer Full time $120,000 - $180,000Job TitleHead of Customer SuccessYou will drive the strategic direction and day-to-day performance of the customer success centre, delivering exceptional customer experiences across multiple channels and touchpoints.This leadership role oversees consumer relations, inbound case management, inside sales, and customer platforms to ensure every interaction adds...
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Customer Experience Leader
1 week ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full time $87,654 - $123,456Job Title: Customer Experience Leader We are seeking a customer-focused leader to join our team. In this full-time, permanent role, you will lead and develop large customer-facing teams, manage operations, and drive customer service excellence. Key Responsibilities: • Lead and Develop Teams: Coach and mentor the Concierge, car park,...
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Customer Experience Leader
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Melbourne, Victoria, Australia beBeeEntrepreneurial Full time $90,000 - $120,000Job OverviewAs a Store Manager, you will lead a high-performing team to deliver exceptional customer experiences. You will utilize your commercial acumen and strategic planning skills to drive results.Key ResponsibilitiesLead and inspire your team through effective communication and leadershipDevelop and implement business initiatives to drive growth and...
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Customer Experience Leader
2 weeks ago
Melbourne, Victoria, Australia beBeeEngagement Full time $118,872 - $145,592Key Role:We are seeking a strategic leader to drive the development and execution of customer-centric content, audience, and offer strategies across multiple brands.Main ResponsibilitiesDevelop and implement comprehensive content, audience, and offer strategies that align with customer objectives and drive commercial outcomes.Apply a data-driven approach to...
