Workplace Services Solution Expert

4 weeks ago


Sydney, New South Wales, Australia Boral North America Full time

Workplace Services Solution Expert

At Boral, we are seeking a Workplace Services Solution Expert to join our IT team. Reporting to the IT Operations Lead, the expert will be responsible for delivering and supporting digital solutions that enable Boral to provide excellent systems experiences for our customers, operations, and employees.

Key Responsibilities:

  • Learn and master Boral systems and business processes to create fit-for-purpose and cost-effective solutions.
  • Understand the Boral architecture and design principles to develop solutions that respect these principles.
  • Proactively suggest features and changes to enhance user experience and internal productivity.
  • Undertake production deployment and service transition activities.
  • Provide operations support to anticipate and rapidly address issues.

Requirements:

  • Demonstrated experience in a customer-facing role with the ability to communicate technical concepts clearly.
  • Ability to deliver on a range of technical tasks such as analysis, design, development, testing, operations.
  • Expert-level understanding of Microsoft Intune/Autopilot, Azure EntraId, and SCCM.
  • Good level of understanding and experience in the administration of Microsoft Active Directory.


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