Parts Specialist

7 days ago


Mildura, Victoria, Australia William Adams Full time
About the Role

We're seeking an experienced Parts Advisor to join our team in Mildura. As a key member of our team, you'll provide exceptional service to our customers, ensuring they receive accurate and timely information about their parts needs.

This is a full-time, permanent position offering career growth and development opportunities. You'll work closely with our Branch Manager and be part of a hardworking and motivated team.

Key Responsibilities

Some of your key responsibilities will include:

  • Dealing with customer enquiries, both face-to-face and over the phone
  • Locating Cat parts for customers and technicians
  • Following up and actioning outstanding jobs related to parts inquiries and customer concerns
  • System-based parts interpretation using digital and print resources
  • Parts warehousing tasks, including receiving, order picking, and dispatch
  • Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
  • Assisting with the operation of display areas and stock cleanliness
Requirements

To be successful in this role, you'll require:

  • Mechanical knowledge and a background in earthmoving and/or automotive
  • Exceptional communication skills with a positive and enthusiastic attitude
  • Proficient in Microsoft applications
  • Experience working on different systems and databases
  • Excellent organisational skills with the ability to handle multiple tasks
  • Knowledge of Caterpillar products (desired but not essential)
What We Offer

At William Adams, our people and their safety, health, and wellbeing genuinely matter to us. We provide a supportive and welcoming culture, striving to create an engaged, diverse, and inclusive team.

We offer a competitive salary package, including annual performance and salary reviews, along with access to exclusive discounts through The Hub, boasting partnerships with over 470 retailers.


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