Parts Coordinator

4 days ago


Mildura, Victoria, Australia William Adams Full time

We are seeking an experienced Parts Advisor to join our team in Mildura.

This is a full-time, permanent position offering career growth and development opportunities. As a Parts Advisor, you will be responsible for providing excellent customer service, ensuring accurate and timely information in relation to all of their parts needs.

Key responsibilities include:

  • Dealing with customer enquiries, both face-to-face and over the phone
  • Locating Cat parts for customers and technicians
  • Following up and actioning outstanding jobs related to parts inquiries and customer concerns
  • System-based parts interpreting using a variety of digital and print resources
  • Parts warehousing tasks (receiving, order picking and dispatch)
  • Ensuring company accounts receivable processes are adhered to in relation to parts sales transactions
  • Assisting with the operation of display areas and stock cleanliness

About You

You will have a true passion for customer service, with a willingness and desire to learn and develop into being a Cat Parts Specialist.

Key skills and attributes include:

  • Mechanical knowledge and a background in earthmoving and/or automotive is preferable
  • Exceptional communication skills with a positive and enthusiastic attitude
  • Proficient in Microsoft applications
  • Experience working on different kinds of systems/databases
  • Excellent organisational skills with the ability to handle multiple tasks
  • Knowledge of Caterpillar products (preferred but not essential)

Why work with us?

At William Adams, our people and their safety, health and wellbeing genuinely matter to us. We provide a supportive and welcoming culture, and strive to create an engaged, diverse, and inclusive team.

We commit to recognising and rewarding you, as well as providing you with ongoing career and development opportunities to help you thrive and succeed.

We will offer you a competitive salary package, including annual performance and salary reviews, along with access to exclusive discounts through The Hub.

At William Adams, we are committed to our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability. If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, please apply today.



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