Senior Technical Lead

As a Senior Engineering Manager, you will lead a team of high-performing engineers in driving the architecture, design, build and governance roadmap across multiple workflow technologies. This role provides an opportunity to join an established company with a focus on personal and professional development.

We foster an innovative, dynamic culture and a genuine commitment to drive diversity and inclusion. As a Senior Engineering Manager, you will be responsible for instilling a growth mindset and innovative ways of working among your team members. You will be hands-on to lead ongoing change and development for the workflow solutions and provide technology oversight to different business units.

You will have the opportunity to share your technical expertise and leadership to strengthen the standards of the team that spans across multiple geographies. The team is responsible for designing and implementing solutions for business-driven initiatives and technology uplift as part of Workflow Crew. You will enjoy working in a hybrid agile development environment, running workshops and sprint ceremonies.

• Foster an environment of engineering excellence and a culture of ongoing improvement.
• Support critical programs of work by designing and implementing solutions for business-driven initiatives and technology uplift as part of Workflow Crew.

• Demonstrated experience in leading high-performing cross-functional engineering teams.
• Collaborate with a team of high-performing engineers to build and deploy multiple technology solutions that will help in defining current and future states, as well as the roadmap.
• Hands-on ability to design and deliver technology solutions that solve complex business and technology problems from start to finish.
• Demonstrated experience in translating the project vision into actionable plans and iterative delivery.
• Constructively challenge the status quo while influencing stakeholders at various levels.
• Influence the future of the Group's technology and direction every day.

• Expertise with API specification, design, registration, and tooling (OpenAPI, AWS Gateway).
• CI/CD: experience with automated pipelines (GitHub Actions, Artifactory, and GitRepo).
• DevOps: Familiarity with observability tools (Splunk, Grafana, Prometheus, PagerDuty).
• Language: C#, .NET Core, SOAP/REST APIs, Microservices, containerisation; Node, Python, and scripting knowledge.
• Artificial Intelligence: knowledge in AI technologies and tooling enhancements.
• Data engineering: building a data lake with real-time and near real-time services, data transformation, aggregation, and offering through API endpoints.
• Test Automation: unit/integration/acceptance/performance testing for API.
• Security: defence in depth, identity management, encryption, and cloud security obligations.
• Distributed, low latency environments; Databases: PostgreSQL, Oracle, NoSQL (MongoDB).
• Familiarity in event-driven architectures (Kafka, MQ) and orchestration (Apache Camel, Temporal, Mulesoft).

• Prioritise work that supports engineers to be productive and autonomous.
• An evangelist for engineering principles, practices, and standards.
• Be responsible for the strategic technology direction for the team, including managing code.
• Manage workforce planning and staff retention, cultivating a safe and trusted working environment.
• You are able to manage relationships and communications with project stakeholders, including customers and delivery teams. Along with vendors and third-party suppliers.
• Champion thought leadership for the process architecture and develop options for improving and updating current capability.
• Act as an escalation, advice, and decision-making point for Workflow Solutions.
• Review and contribute to reference architecture and platform initiative involving workflow.
• Monitor emerging technologies, industry developments, directions, and best practices.
• Provide specialised expertise and development using C#, Python, Java.
• Analysing systems to provide system support and recommendations for development.
• Expert troubleshooting of implementation, environment, and deployment issues.
• Establish new ways of working and promote DevOps culture of CI/CD pipelines and Automation supported by world-class tools.
• Have expertise in managing any workflow-based technical environments (preferably Pega, Appian).
• Expertise to define and effectively communicate a long-term technical vision.
• Excellent communication skills. Working experience with Agile methodologies.

We offer a flexible, inclusive workplace with hybrid work locations. We're building a culture where ideas are welcomed and everyone can contribute to the bank of the future.

We support our people with flexibility on where work is done and various arrangements like part-time, job share, and flexible start/finish times.