Customer Experience Manager

Job DescriptionArctic Wolf is seeking a talented Customer Success Manager to join our team in Australia.The Customer Success Manager serves as a trusted advisor for our customers, utilizing Arctic Wolf's solutions to deliver exceptional customer experiences.This is a key, customer-facing role within Customer Success, committed to ensuring customers move...

Take your retail career to the next level at Drake Supermarkets, Australia's largest independently-owned supermarket chain!As a Customer Service Manager, you will be responsible for delivering exceptional customer experiences across our stores. You will lead a team of dedicated professionals, promoting a positive and inclusive work environment that values...

About the Role:At SG Fleet, we're committed to delivering exceptional customer experiences. As a Customer Experience Manager, you'll play a vital role in enhancing our customers' satisfaction and loyalty. Your primary responsibility will be to oversee the Voice of Customer (VoC) program, collecting and analyzing customer feedback to drive business...

At Apple, we're looking for a Customer Experience Manager to lead our team in delivering exceptional customer service. As a key member of our Retail Customer Care team, you will be accountable for the specialists' performance in providing best-in-class customer experiences while customers interact with them on calls.In this role, you will be responsible for...

About the RoleSg Fleet Australia Pty Ltd is seeking a highly skilled Customer Experience Manager to join our team. As a key member of our organization, you will be responsible for overseeing the Voice of Customer (VoC) program to enhance customer experience and satisfaction.Main Responsibilities:Manage the VoC function, including the day-to-day management of...

About the RoleThe Customer Experience Manager plays a pivotal role in leading and managing the Customer Care team to deliver exceptional customer experiences. This involves developing and implementing customer service policies, procedures, and standards to ensure consistent and efficient support for customers.Strong leadership, communication, and...

About the RoleWe are seeking an experienced Customer Experience Manager to join our Shared Services Team based in Wetherill Park, NSW. In this role, you will be responsible for developing and implementing customer-focused initiatives that deliver positive business results while improving the efficiency of Customer Service and Marketing Team resource...

About the RoleThe Law Society of NSW is seeking a Customer Service Centre Manager to establish and develop the Customer Service Centre In-Take Team.This role will report into and work with the Head of Customer Experience to support the objectives of the Customer Experience department.The Customer Service Centre Manager will be responsible for managing the...

About UsXe is a global leader in currency services, providing comprehensive solutions for individuals and businesses.Job OverviewWe are seeking an experienced Customer Experience Manager to lead our customer care team. The ideal candidate will have 3-5 years of experience managing teams to deliver exceptional customer experiences.Key Responsibilities:Drive...

Job Title: Customer Experience ManagerOur client, a leading financial organisation in the home lending space, is seeking a Customer Experience Manager to lead their call centre team.About the Role:The Customer Experience Manager will be responsible for delivering exceptional customer service and ensuring team members achieve and deliver outstanding...

About the Role We are seeking an experienced Customer Experience Manager to join our team at Standards Australia. The ideal candidate will have a strong track record of delivering excellent customer experiences, leading teams and driving business growth. In this role, you will be responsible for developing and implementing customer-centric strategies,...

OverviewXe is a leading provider of currency services and products, including a comprehensive range of currency converters, market analysis, and secure money transfers for individuals and businesses.We leverage technology to deliver these services through our website, mobile apps, and over the phone. Our goal is to provide an exceptional customer experience...

Taking Shape is a premier retailer in Australia and New Zealand, constantly striving to innovate and create memorable customer experiences.Job OverviewWe are seeking an Assistant Store Manager to provide exceptional service to our customers through personalized experiences and exceptional product knowledge.The successful candidate will be employed on a...

Job SummaryWe are seeking a skilled Customer Experience Manager to join our dynamic Sydney team. As a key member of our customer-facing team, you will be responsible for building strong relationships with assigned customers and driving their success and satisfaction.About the RoleThe successful candidate will have proven experience in a customer-facing role,...

MAYDAY Recruitment Group is seeking a skilled Customer Experience Manager to lead a team of customer service professionals in the healthcare sector.This role involves driving operational success, ensuring high-quality customer interactions, and fostering a culture of continuous improvement. As a key leader, you will be responsible for coaching and guiding...

About DiligentWe are the global leader in modern governance, empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization's GRC practices.At Diligent, you will be an agent of positive change, joining a team of passionate, smart, creative people who want to help build the software company of the future...

About the role:This position is responsible for delivering exceptional customer experiences by adopting a solution-oriented approach. You will be able to effectively respond to changing customer needs by reviewing care plans, updating service activities and collaborating with relevant stakeholders. We are open to candidates based in any location around...

We are seeking a skilled and customer-focused individual to join our NOVOTEL team as a Customer Experience Manager. In this role, you will be responsible for ensuring that our guests receive exceptional service and experience during their stay.Job SummaryThis is an exciting opportunity to work in a dynamic and fast-paced environment where you will have the...

About ReadyTechMaking a meaningful difference with mission-critical software that empowers communities to thrive.We're an ASX-listed company with a strong track record of sustainable growth and a significant number of long-term customers.Job SummaryThe Customer Marketing Campaign Manager role will focus on designing, creating, and delivering a superior...

About the RoleMAYDAY Recruitment Group is seeking an exceptional Customer Experience Manager to drive operational success, ensure high-quality customer interactions, and foster a culture of continuous improvement in a leading healthcare organization based in North Ryde.As a key leader, you will be responsible for coaching and guiding your team to deliver...