Business Support Officer
3 weeks ago
This position will be focused on delivering exceptional customer service and support to the Townsville community, while also providing administrative and governance functions for the Environmental Health and Regulation section.
The successful applicant will be responsible for providing timely, efficient, and effective support to ensure that legislative and regulatory requirements are met, while maintaining a culture of customer-centricity and personal accountability.
The role will work closely with other administrative teams to ensure professional support services are provided consistently, and will be the primary point of contact for customer enquiries for the section.
About You- Provide excellent customer service and specialist advice to a wide-ranging customer base, including external and internal customers, government departments, executive leadership, Mayor, and Councillors.
- Be willing to work with and around animals, as the role sits within a team that provides support to the Animal Care and Adoption Centre.
- Generate, monitor, and complete financial processing transactions, including procuring goods and services, managing the portable and attractive item register, coordinating travel arrangements, and credit card reporting/balancing.
- Ensure that the Schedule of fees and charges are administered accurately, including raising all relevant fees and charges, collecting payments, and receipting.
- Interpret and filter customer service requests for inspection, investigation, and/or scheduling of works, ensuring that priority levels are assigned in accordance with the sectional priority matrix.
- Administrate, investigate, and accurately process relevant applications and/or projects that support the Section's requirement to meet relevant legislative and regulatory timeframes.
- Deliver an outcomes-focused and value-adding culture where leaders and staff take personal accountability for delivering on Council's Corporate Plan and policies.
- Ensure accurate record keeping, including decisions, recommendations, and resolutions, in the appropriate system in accordance with all record keeping and operational standards.
- 17.5% annual leave loading
- Up to 5 weeks annual leave
- Up to 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Natural Disaster Leave
- Long Service Leave available pro rata after seven years
- Up to 13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Learning and Development opportunities
- Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program
- Active Family Social Club
- Flexible working arrangements
Townsville City Council is committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds are encouraged to apply.
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact us for a confidential discussion.
Current TCC employees are required to discuss their intention to apply for an advertised position with their Team Leader/Team Manager prior to lodging an application.
-
Business Support Officer
1 week ago
Townsville, Queensland, Australia SCEE Group Full timeAbout SCEE ElectricalSCEE Electrical is a leading provider of specialized electrical, instrumentation, maintenance, and communication services to the resources and infrastructure sectors. With a strong commitment to safety, quality, reliability, trust, and loyalty, we have established ourselves as a trusted partner in the industry.About the RoleWe are...
-
Business Support Officer
2 weeks ago
Townsville, Queensland, Australia SCEE Group Full timeAbout the RoleSCEE Electrical is seeking a highly skilled Business Support Officer to join our team in Townsville. As a key member of our operations team, you will provide high-level administration support to our schedulers and wider team.Key ResponsibilitiesEnhance and maintain efficiencies with field crews by placing the correct teams in the correct...
-
Business Support Officer
4 weeks ago
Townsville, Queensland, Australia Precruitment Full timeAbout the RoleWe are seeking a highly skilled Business Support Officer to join our team in Townsville. As a key member of our team, you will provide exceptional customer service and administrative support to our clients.Key ResponsibilitiesProvide efficient and high-standard customer service to clientsMonitor and manage internal and external...
-
Business Support Officer
5 days ago
Townsville, Queensland, Australia Precruitment Full timeAbout the RolePrecruitment is seeking a highly skilled Business Support Officer to join our team in Townsville. As a Business Support Officer, you will provide efficient and high-standard customer service to customers while effectively monitoring and managing internal and external correspondence.Key ResponsibilitiesProvide efficient and high-standard...
-
Business Support Officer
7 days ago
Townsville, Queensland, Australia Precruitment Full timeBusiness Support Officer OpportunityPrecruitment is seeking a highly motivated and detail-oriented Business Support Officer to join our team in the Townsville District.This role is essential in supporting our Senior Supervisors, Supervisors, Forepersons, and field staff in delivering various works across the region.Raise purchase requisitions for project...
-
Business Equipment Specialist
16 hours ago
Townsville, Queensland, Australia XRX Business Centre Full timeBusiness Equipment SpecialistXRX Business Centre is seeking a skilled Business Equipment Specialist to join our team in Townsville City, QLD.The successful candidate will be responsible for installing, maintaining, and repairing electronic business equipment such as multi-function devices, photocopiers, scanners, fax machines, and cash registers.Key...
-
Business Equipment Specialist
1 day ago
Townsville, Queensland, Australia XRX Business Centre Full timeBusiness Equipment SpecialistXRX Business Centre is seeking a skilled Business Equipment Specialist to join their team in Townsville, QLD.About the RoleThe successful candidate will be responsible for installing, maintaining, and repairing electronic business equipment, including multi-function devices, photocopiers, scanners, fax machines, and cash...
-
Business Equipment Technician
7 days ago
Townsville, Queensland, Australia XRX Business Centre Full timeXRX Business Centre is seeking a skilled Business Equipment Technician to join their team in Townsville City, QLD.The successful candidate will be responsible for installing, maintaining, and repairing electronic business equipment, including multi-function devices, photocopiers, scanners, fax machines, and cash registers.Key Responsibilities:Install,...
-
Business Support Officer
5 days ago
Townsville, Queensland, Australia SCEE Group Full timeAbout UsSCEE Electrical is a leading provider of specialized electrical, instrumentation, maintenance, and communication services to the resources and infrastructure sectors. We are recognized for our industry-leading capabilities and commitment to living our values of safety, quality, reliability, trust, and loyalty.About the RoleThe Business Support...
-
Business Support Officer
15 hours ago
Townsville, Queensland, Australia SCEE Group Full timeAbout UsSCEE Electrical is a leading provider of specialized electrical, instrumentation, maintenance, and communication services to the resources and infrastructure sectors. We are recognized for our industry-leading capabilities and commitment to living our values of safety, quality, reliability, trust, and loyalty.About the RoleThe Business Support...
-
AO5 Business Support Officer
2 weeks ago
Townsville, Queensland, Australia Public Sector People Full timeAbout the RolePublic Sector People is partnering with a State Government Department to fill an AO5 Business Support Officer position in a regional area. This is a full-time temporary position to conclude at the end of the year with a strong possibility of extension.In this role, you will collaborate with various stakeholders, conduct project coordination,...
-
Business Support Officer
5 days ago
Townsville, Queensland, Australia Townsville City Council Full timeAt Townsville City Council, we are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.We are seeking a highly skilled and motivated Business Support Officer to join our team in the Environmental Health and Regulation section.The successful applicant will...
-
Business Support Officer
1 month ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThis position will be focused on delivering exceptional customer service and support to the Townsville community, while working collaboratively with other teams to ensure professional support services are provided consistently.Key ResponsibilitiesProvide timely, efficient, and effective support to ensure legislative and regulatory requirements...
-
Business Support Officer
15 hours ago
Townsville, Queensland, Australia Townsville City Council Full timeAt Townsville City Council, we are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.We are seeking a highly skilled and motivated Business Support Officer to join our team. The successful applicant will be responsible for providing administration and...
-
Business Support Officer
1 month ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThis position will be focused on delivering exceptional customer service and support to the Townsville community, while working collaboratively with other teams to ensure professional support services are provided consistently.Key ResponsibilitiesProvide specialist advice and support to a wide-ranging customer base, including external and...
-
Business Support Officer
2 weeks ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThis position will be focused on delivering exceptional customer service and support to the Townsville community, while working collaboratively with other teams to ensure the smooth operation of the Environmental Health and Regulation section.The successful applicant will be responsible for providing administrative and governance functions,...
-
Business Support Officer
1 month ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThis position will be focused on delivering exceptional customer service and support to the Townsville community, while also providing administrative and governance functions for the Environmental Health and Regulation section.The successful applicant will be responsible for providing timely, efficient, and effective support to ensure that...
-
Business Support Officer
1 week ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThis position will be focused on delivering exceptional customer service and support to the Townsville community, while also providing administrative and governance functions for the Environmental Health and Regulation section.The successful applicant will be responsible for providing timely, efficient, and effective support to ensure that...
-
Business Support Officer
1 month ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThis position will be focused on delivering exceptional customer service and support to the Townsville community, while also providing administrative and governance functions for the Environmental Health and Regulation section.The successful applicant will be responsible for providing timely, efficient, and effective support to ensure that...
-
Business Support Officer
4 weeks ago
Townsville, Queensland, Australia Townsville City Council Full timeAbout the RoleThis position will be focused on the needs and aspirations of the Townsville community; growing and managing customer relationships, developing a culture of customer-centricity and personal accountability; and reshaping how we deliver services to maximise value.Key ResponsibilitiesProvide excellent customer service and specialist advice to a...
