Business Support Officer

4 weeks ago


Townsville, Queensland, Australia Townsville City Council Full time

At Townsville City Council, we are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

We are seeking a highly skilled and motivated Business Support Officer to join our team. The successful applicant will be responsible for providing administration and governance functions for all responsibilities within the Environmental Health and Regulation section.

The role will work in collaboration with other administrative teams to ensure professional support services are provided consistently. The successful applicant will be able to:

  • Provide excellent customer service and specialist advice to a wide-ranging customer base.
  • Generate, monitor, and complete financial processing transactions.
  • Ensure that the Schedule of fees and charges are administered accurately.
  • Interpret and filter customer service requests for inspection, investigation and/or scheduling of works.
  • Administrate, investigate, and accurately process relevant applications and/or projects.
  • Deliver an outcomes-focused and value-adding culture where leaders and staff take personal accountability for delivering on Council's Corporate Plan and policies.

The successful applicant will be a team player who is able to work in a fast-paced environment with multiple priorities and deadlines. They will have excellent communication and interpersonal skills, and be able to build strong relationships with internal and external stakeholders.

If you are a motivated and experienced Business Support Officer looking for a new challenge, please submit your application, including a Cover Letter and Resume, through the 'Apply' button.



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