Enterprise Infrastructure Expert

2 weeks ago


Brisbane, Queensland, Australia Datacom Full time
About Us

Datacom is one of Australia and New Zealand's largest suppliers of Information Technology professional services.

We have maintained a dynamic, agile, small business feel that is often diluted in larger organisations of our size.

Our unique culture and energy come from our people who make Datacom what it is today.

The Role

We are currently seeking an experienced Enterprise Infrastructure Expert to join our high-performance Professional Services team.

This is a customer-facing consulting position that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing, and deployment.

Key Responsibilities
  • Work closely with our Customers, Partners, Sales, and Technical teams to ensure assigned projects are delivered on time, within budget, to agreed scope.
  • Serve as the technical point of contact for implementation services and solutions.
  • Provide pre-sales support and expertise to the sales team.

We operate at the forefront of technology to help Australia and New Zealand's largest enterprise organisations explore possibilities and solve their greatest challenges.

Your Qualifications

To be successful in this role, you must have a minimum of 5 years' experience working with external enterprise customers in delivering projects in professional services environments.

You should have experience with design, implementation, and optimization of:

  • Windows Server, Active Directory, Exchange.
  • Virtualization (VMWare, Hyper-V, AHV).
  • One or both of the following: Backup (Commvault, Veeam)

You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer's. You must be comfortable in engaging both technical and non-technical staff and stakeholders.

Salary: $120,000 - $180,000 per annum, depending on experience.



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