Mechanical Support Professional

6 days ago

Newcastle, New South Wales, Australia beBeeTechnical Full time $100,000 - $120,000
Product Specialist

We are powering the future of energy, committed to innovation and delivering real impact. Our team is searching for a technical specialist to support our engineering operations.

This hands-on technical role is critical to ensuring quality, efficiency, and continuous improvement of our development equipment. As the technical specialist, you will be the subject matter expert, providing guidance and mentorship to personnel across the business.

You'll work closely with engineering, operations, production, and sales teams to maintain and enhance our mechanical offering. This dynamic role combines mentoring, product lifecycle support, and technical troubleshooting, while helping shape the future of our products through knowledge sharing, documentation, and development support.

Main Responsibilities:

  • Mentor and support workshop personnel
  • Provide product training and technical support to internal teams
  • Assist in commissioning of projects
  • Manage customer interactions and deliver technical assistance
  • Review and update project documentation, assessments, and estimates
  • Contribute to production scheduling and resource planning
  • Ensure product documentation is accurate and up to date
  • Log issues/resolutions and contribute to continuous improvement
  • Assist with product development, R&D, and proposal generation
  • Maintain standards and monitor production quality outcomes

Requirements:

  • Mechanical Trade Qualification or Mechanical Engineering background
  • Over 10 years of experience (desirable) in underground development mining equipment overhaul
  • Strong technical knowledge and ability to work autonomously
  • Proven mentoring skills and passion for uplifting team capability
  • High-level communication and customer service skills

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