Community Support Assistant

2 weeks ago

Singleton, Australia beBeeCustomer Full time $4,474 - $6,563

Job Title: Community Support Assistant

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Community Support Assistant. As a key member of our front-line service, you will play a vital role in supporting our community's needs and providing exceptional customer service.

Main Responsibilities:

  • Support front-line customer service staff in various areas, including libraries, youth services, and visitor information.
  • Provide exceptional customer service, responding to queries, resolving issues, and ensuring a positive experience for customers.
  • Assist with administrative tasks, such as data entry and filing.

Skills and Qualifications:

  • Previous experience in a public library environment, youth service, or local government customer service role (advantageous but not essential).
  • Proven interpersonal skills, ability to work effectively in a team environment, and demonstrate strong customer service focus.
  • Flexibility and adaptability, with the ability to work varied shifts and adjust to changing priorities.

Benefits:

  • A dynamic and diverse work environment, where everyone is valued and respected.
  • Opportunities for professional development and growth, with ongoing training and support.
  • A competitive hourly rate, plus casual loading and superannuation.

About Us:

We are a supportive and family-friendly organization committed to work-life balance. Our team is dedicated to delivering high-quality services to our community, and we are looking for someone who shares our values and passion for making a difference.

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