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Club Attendant
2 months ago
We are seeking a highly skilled and experienced Club Millésime Attendant to join our team at Sofitel Adelaide. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our discerning guests, ensuring their stay with us is nothing short of unforgettable.
Key Responsibilities:- Greet and Check-in Guests: Provide a warm and welcoming experience for our VIP guests, ensuring a seamless check-in process and setting the tone for an exceptional stay.
- Deliver Exceptional Service: Offer personalized service to each guest, tailoring their experience to their individual needs and preferences.
- Product Knowledge: Maintain in-depth knowledge of our menus and wine lists, making informed recommendations to guests and enhancing their dining experience.
- Upselling and Cross-Selling: Identify opportunities to enhance a guest's stay, promoting our hotel facilities and services to create a memorable experience.
- Personalized Service: Deliver service with passion and professionalism, ensuring every guest interaction is a positive one.
- Experience: Previous experience in a similar hybrid role, within a high-end setting.
- Service Skills: Strong service skills, with confidence in all aspects of service.
- Availability: Availability across a variety of shifts, including breakfast and evening service periods, across week day, weekends and public holidays.
- Certifications: Valid South Australian Responsible Service of Alcohol (RSA) certification.
- Working Rights: Full Australian working rights.
- Passion: A true love and passion for creating genuine memorable guest experiences.
- Employee Benefits: Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide.
- Meals and Uniform: Up to 50% discount on meals at Sofitel Adelaide and fully laundered uniform provided.
- Learning and Development: Opportunities to develop your talent and grow within our property and across the world.
- Corporate Social Responsibility: Ability to make a difference through our corporate social responsibility activities.
- Multiple Positions: Multiple positions available, both part-time and full-time to suit your availability.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
