Luxury Fashion Retail Manager
8 hours ago
About Gucci Australia Pty Ltd
We are a leading luxury fashion brand with a strong presence in the global market. Our mission is to deliver exceptional customer experiences and drive business growth through innovation and excellence.
As a Luxury Fashion Retail Manager, you will play a critical role in driving sales growth, improving customer satisfaction, and enhancing store operations.
This is a great opportunity for a seasoned retail professional to join our team and contribute to the success of our Perth store located in the CBD.
Job Description:
- Promote a positive and collaborative team environment that fosters trust, integrity, and superior performance standards.
- Conduct regular performance conversations and develop action plans to achieve sales targets and improve customer engagement.
- Partner with the Retail Manager and HR department to resolve employee relations issues and ensure effective resolutions.
- Support the opening and closing of the store as the Manager on Duty and lead morning briefings to communicate key business objectives.
- Develop a client engagement mindset to build long-lasting relationships with clientele and activate, retain, and grow personal client bases.
- Lead the execution of clienteling activities, monitor performance, and propose action plans to reach targets.
- Manage and resolve customer issues, provide commercially sound solutions, and delight customers while retaining their loyalty.
- Ensure compliance with Workplace Health and Safety (WHS) strategies, drive health and safety practices, and uphold Gucci WHS policies and standards consistently.
Required Skills and Qualifications:
- Studies in Business Management or Retail Management desirable
- Previous experience as a Department Manager or Senior Client Advisor with a proven track record in luxury fashion
- Strong analytical and problem-solving skills, commercial awareness, and experience in managing a small team
- Exceptional written and verbal communication skills
Benefits:
- A competitive salary range of AU$80,000 - AU$110,000 per annum
- Ongoing training and development opportunities to enhance your career
- A dynamic and supportive work environment with a focus on teamwork and collaboration
- The opportunity to work with a globally recognized luxury fashion brand
Why Work with Us?
Gucci is committed to building a diverse workforce and fostering a stimulating and fulfilling workplace environment. We welcome applications from all qualified candidates and offer endless possibilities to learn and grow within our global organization.
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