Luxury Fashion Retail Manager

8 hours ago


Perth, Western Australia Gucci Full time

About Gucci Australia Pty Ltd

We are a leading luxury fashion brand with a strong presence in the global market. Our mission is to deliver exceptional customer experiences and drive business growth through innovation and excellence.

As a Luxury Fashion Retail Manager, you will play a critical role in driving sales growth, improving customer satisfaction, and enhancing store operations.

This is a great opportunity for a seasoned retail professional to join our team and contribute to the success of our Perth store located in the CBD.

Job Description:

  • Promote a positive and collaborative team environment that fosters trust, integrity, and superior performance standards.
  • Conduct regular performance conversations and develop action plans to achieve sales targets and improve customer engagement.
  • Partner with the Retail Manager and HR department to resolve employee relations issues and ensure effective resolutions.
  • Support the opening and closing of the store as the Manager on Duty and lead morning briefings to communicate key business objectives.
  • Develop a client engagement mindset to build long-lasting relationships with clientele and activate, retain, and grow personal client bases.
  • Lead the execution of clienteling activities, monitor performance, and propose action plans to reach targets.
  • Manage and resolve customer issues, provide commercially sound solutions, and delight customers while retaining their loyalty.
  • Ensure compliance with Workplace Health and Safety (WHS) strategies, drive health and safety practices, and uphold Gucci WHS policies and standards consistently.

Required Skills and Qualifications:

  • Studies in Business Management or Retail Management desirable
  • Previous experience as a Department Manager or Senior Client Advisor with a proven track record in luxury fashion
  • Strong analytical and problem-solving skills, commercial awareness, and experience in managing a small team
  • Exceptional written and verbal communication skills

Benefits:

  • A competitive salary range of AU$80,000 - AU$110,000 per annum
  • Ongoing training and development opportunities to enhance your career
  • A dynamic and supportive work environment with a focus on teamwork and collaboration
  • The opportunity to work with a globally recognized luxury fashion brand

Why Work with Us?

Gucci is committed to building a diverse workforce and fostering a stimulating and fulfilling workplace environment. We welcome applications from all qualified candidates and offer endless possibilities to learn and grow within our global organization.



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