Business Process Automation Specialist

1 week ago


Melbourne, Victoria, Australia beBeeAutomation Full time $98,765 - $123,456
Job Description

We are seeking a highly skilled professional to join our team as a Systems Analyst. This role is focused on empowering users through automation, AI, and modern workplace tools.

  • Provide desktop and end-user computing (EUC) support to ensure seamless user experience.
  • Resolve technical issues and manage ServiceNow tickets to maintain high-quality service delivery.
  • Deliver exceptional customer service by anticipating and addressing user needs.
  • Partner with business units to identify friction points and co-create automation solutions that drive business value.
Key Responsibilities
  • Design and build innovative tools and workflows using M365, Azure, and custom code.
  • Support AI-driven enhancements to improve the digital employee experience.
  • Develop intuitive, user-friendly systems that solve real problems for real people.
  • Contribute to the stability and evolution of core workplace platforms.
Requirements
  • Strong work ethic and commitment to teamwork, including openness to coaching and self-reflection.
  • Accountability and willingness to take calculated risks, while prioritizing customer satisfaction.
  • Experience building automation and productivity solutions with M365 and Azure.
  • Background working in Agile and ITIL-aligned environments.
  • Microsoft certifications such as PL-900+ or M365/Azure Admin.


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