Retail Performance Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomerExperience Full time $47,872 - $55,940

At Creative Activation, we pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment.

As a Program Coordinator, you will be responsible for assisting with planning, executing, and tracking of retail measurement programs. Your main areas of responsibility will lie within data validation and quality reporting, managing delivery of reports to client stakeholders and maintaining communication with the Field Team.

  • Day-to-day management of our retail measurement programs
  • Managing field team enquiries in relation to our programs
  • Admin and co-ordinating tasks - uploading for monthly call cycle, loading visits, monitoring timelines and completions

To be successful in this role, you should be driven and able to take initiative to deliver the best outcomes for our clients. You will be a strong multitasker with great organisation skills and an intermediate understanding of MS suite products or be adaptive with the ability to learn new programs in a short period of time.

We offer a fun and highly efficient team working on programs being delivered across Australia and New Zealand, with exposure to all the benefits of working in an agency environment.

We strive to create a dynamic workplace where every employee can thrive and contribute to the success of our business. Our ideal candidate will have:

  • A positive attitude and energy level
  • Strong communication skills, both written and verbal
  • Basic to intermediate Excel skills
  • Previous experience in a call centre or ordering systems environment is desired

Our company culture values innovation, collaboration, and continuous learning. We believe in investing in our employees' growth and development to help them achieve their full potential.

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