Contract Coordination Specialist
4 days ago
About the Job:
We are seeking a highly motivated and experienced Contract Coordination Specialist to join our team. In this role, you will be responsible for coordinating the vendor help team in delivering services under the AGFMA contract.
The successful candidate will oversee the full subcontract lifecycle, from contract onboarding to performance monitoring and support, ensuring compliance with AGFMA and other contractual obligations. You will also manage day-to-day activities of the Vendor Help Team, ensuring smooth operations and escalating performance concerns to the Subcontract Manager.
Key Responsibilities:
- Oversee subcontractor onboarding, ensuring alignment with Ventia policies, head contractor requirements, and regulatory compliance, in collaboration with Procurement, Commercial, and Operations teams.
- Monitor subcontractor performance across compliance, onboarding, good news stories, and complaints.
- Lead subcontractor communications, address inquiries, and implement continuous improvement initiatives to enhance engagement and performance.
Requirements:
- Tertiary or trade qualifications in a relevant discipline (e.g., customer service, help desk or high-volume call centre management, or trade background).
- Demonstrated experience in managing subcontractor/vendor compliance, performance monitoring, and driving continuous improvement initiatives.
- Strong understanding of subcontractor lifecycle, audit processes, and maintaining vendor records in systems like SharePoint and Rapid Global.
- Excellent interpersonal and communication skills, with a focus on fostering relationships with internal stakeholders and supporting contract negotiations.
About Ventia:
Ventia Pty is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.
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