Lead Mediator and Human Resources Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeCommunication Full time $120,000 - $135,000

**Job Title:** Senior Employee Relations Manager

Job Description:

  • The ideal candidate will have extensive experience in employee relations, mediation and human resources.
  • Manage Employee Relations (ER) cases involving interpersonal conflict and/or allegations of HR policy violations.
  • Analyze context, facts and documentation gathered within ELR's case management process to develop balanced recommended actions that address any misconduct and restore damaged relationships.
  • Facilitate restorative conversations (mediated discussions) between employees with an emphasis on repairing relationships.
  • Maintain confidential records within a shared case management tool; leverage the case management tool to identify themes affecting employee groups or subgroups, and develop a measured response related to trends.

Main Responsibilities:

  • Ensure compliance with employment principles, concepts, policies and standards.
  • Develop and implement policy and educational programs to address legislative changes.
  • Proven data analytics skills with expertise in applying case precedent to inform recommendations and using case data to perform trend analysis.
  • Direct experience with conflict management techniques such as mediation and restorative practices.
  • Strong data management skills with a focus on enhancing team-wide data standards and practices.

Requirements:

  • Undergraduate Degree and a minimum of 7+ years of experience in employee relations, mediation or human resources-additional years of experience awarded for relevant advanced degrees.
  • Demonstrated case management skills to include: planning, organisation, attention to detail, and ability to deliver multiple tasks or competing priorities within a time-sensitive environment.
  • Advanced written and verbal communication skills-must be an impactful and persuasive communicator at all levels of the organization.

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