Hospitality General Manager

6 days ago

Sydney, New South Wales, Australia Veriu Group Full time

About Veriu Group

At Veriu Group, we are dedicated to connecting travelers with the authentic essence of their destinations. Our mission is to create memorable experiences that transcend traditional travel, allowing guests to immerse themselves in the local culture.

With a portfolio that includes Punthill Apartment Hotels and Veriu Hotels & Suites, we proudly operate 25 hotels across Australia, backed by over 35 years of industry expertise. Our ambitious vision aims to expand to 80 hotels by 2030, with several new properties set to launch soon, reinforcing our position as the largest Australian-owned apartment hotel operator.

Our Culture

We believe in empowering our team members to express their individuality. Our flat organizational structure fosters an environment where creativity thrives, enabling our employees to make impactful decisions and pursue personal growth. Our core values—Relationship-Focused, Integrity, Personal Growth, and Ownership Mindset—are the foundation of our diverse and inclusive culture.

Position Overview

We are seeking a General Manager who possesses a strong background in enhancing hotel profitability. The ideal candidate will demonstrate innovative thinking in business enhancement and share our commitment to our core values. Your leadership will cultivate a positive culture that resonates with our guests at every interaction. You will have the autonomy to work independently while benefiting from the support of our expanding organization, which offers numerous opportunities for career advancement.

Key Responsibilities

As a General Manager, you will oversee hotel operations akin to managing a small business, ensuring that commercial success remains your priority. Collaborating with a dedicated operations team, you will employ creative strategies and a hands-on approach to drive your hotel's success.

Your responsibilities will include:

  • Maximizing revenue and ensuring operational profitability
  • Developing and implementing business growth strategies
  • Building a high-performance team aligned with our core values
  • Managing daily hotel operations in accordance with our operational framework
  • Enhancing guest satisfaction and engagement
  • Ensuring compliance with business regulations and managing critical incidents
  • Overseeing facility and asset management
  • Handling administrative tasks and reporting

What We Offer

We are looking for individuals who aspire to build a long-term career with a progressive, Australian-owned hotel group. You will benefit from:

  • Opportunities for national career advancement
  • Accelerated development in various hotel management or corporate roles
  • Comprehensive onboarding and continuous support
  • Participation in our Hotel Management Development program
  • Flexibility and job security
  • A high-performing culture that values relationships and individuality
  • Generous referral bonuses for recommending friends
  • Discounts on accommodations within our network
  • Discounts on private health insurance
  • Access to our Employee Assistance Program

Candidate Profile

We thrive in a dynamic environment where adaptability is key. We seek candidates who embrace variety and demonstrate an ownership mindset.

The successful candidate will possess:

  • Approved Australian working rights
  • First Aid Certification (or willingness to obtain)
  • Responsible Service of Alcohol Certification (or willingness to obtain)
  • Willingness to obtain a Liquor License (at our expense)
  • Proven experience in leading teams with empathy to achieve results
  • Ability to effectively resolve issues and complaints
  • Strong attention to detail and excellent communication skills
  • Experience in managing personnel in a customer service setting
  • A passion for personal and professional development

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