Business Technology Lead

1 week ago

Sydney, New South Wales, Australia beBeeService Full time $120,000 - $150,000

Drive Business Transformation as a Technology Expert

We seek an exceptional individual to lead our Application Managed Service (AMS) programs, delivering outstanding customer experiences.

This key role focuses on aligning business needs with technology offerings, identifying services strategies, and establishing strong customer relationships. Key responsibilities include:

  • Aligning business needs with TechnologyOne services offerings
  • Providing opportunities for customers to benefit from new functionality
  • Understanding customer businesses and people, and identifying services strategies to deliver outcomes
  • Maintaining Senior-level engagement with customers to ensure service delivery commitments are met
  • Meeting with customers regularly, and reporting back on services, activities, program performance, and additional services opportunities
  • Ensuring AMS cases and consulting services engagements are managed within defined Service Level Agreements/Objectives

To excel in this role, you will have experience in Service Delivery and/or Account Management within a technology provider, strong product knowledge, and excellent relationship-building skills.

A competitive remuneration package, flexible hours, professional development opportunities, and a supportive environment make us an attractive employer.

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