Guest Experience Host

4 weeks ago

Brisbane, Queensland, Australia Travel + Leisure Co. Full time
Unlock the World of Vacation

At Travel + Leisure Co., we're passionate about putting the world on vacation. Our mission is to deliver exceptional experiences for millions of travelers worldwide. As a Guest Experience Host, you'll play a vital role in making this happen.

What You'll Do

  • Provide exceptional customer service to our guests and owners
  • Manage the front desk operations, including registration and check-in
  • Offer information and recommendations on local area attractions and activities
  • Ensure all department-related paperwork is completed accurately and efficiently
  • Utilize communication equipment, including telephones, facsimiles, and computers

What You'll Bring

  • Previous experience in a similar hotel or hospitality role
  • A genuine passion for customer service and the local area
  • Excellent communication and interpersonal skills
  • Enthusiasm, self-motivation, and a positive attitude
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum, Fidelio, Opera, etc.) is advantageous

How You'll Be Rewarded

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Professional development funding
  • Discounted hotel stays across the globe
  • Monthly, Quarterly, and Yearly Recognition Programs

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.

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