Senior Director, Patient Services
2 days ago
A customer-centric leader is required to drive the strategic vision of our patient services operation.
Key responsibilities include:
- Overseeing the patient services department, generating value propositions for clients, and ensuring high-quality service standards are met.
- Maintaining appropriate staffing levels to ensure smooth transitions for new customers and minimal impact on existing customers.
- Evaluating systems, policies, and procedures to drive changes that meet organizational objectives.
- Assisting in solving problems that affect service efficiency and team productivity.
Required Skills and Qualifications:
- Bachelor's degree in business or healthcare administration.
- 10 years of experience with a demonstrated track record of accomplishments in patient services or a similar call center environment.
Benefits:
- Competitive pay and benefits package, including medical, dental, and vision insurance.
This role offers a supportive, progressive work environment with opportunities for career growth and professional development.
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