Customer Service Specialist
1 week ago
**Customer Service Specialist Role Overview:**
">Key Responsibilities:
- Manage customer repairs & servicing.
- Tag faulty products and liaise with service agents & suppliers.
- Keep customers updated on repair status and ensure timely completion while providing outstanding service.
- Assist with administrative tasks including credit and debit invoices, claims, reconciliations, and finance paperwork.
- Maintain Health and Safety standards.
Job Description:
This role involves managing customer relationships to deliver exceptional service. The ideal candidate will be a motivated and customer-focused individual who can think critically and work effectively in a fast-paced environment.
Requirements:
- Experience in a customer-facing business or high-volume administration role is highly desirable.
- Strong communication and interpersonal skills are essential.
- The ability to manage workflow and prioritize tasks is critical.
What We Offer:
- A positive and flexible work environment.
- Career progression opportunities with a strong support network for professional development.
- Generous staff discounts.
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