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Telecommunications Systems Administrator

2 months ago

Sydney, New South Wales, Australia St Vincent's Health Australia Full time
Telecommunications Technician - Sydney

We are seeking a skilled Telecommunications Technician to join our IT Communications team at St Vincent's Health Australia. As a key member of our Digital & Technology team, you will be responsible for managing our telecommunications systems, ensuring seamless voice and data communications services across our NSW Hospitals and Aged Care facilities.

This is a permanent full-time position, predominantly based at St Vincent's Hospital Sydney (Darlinghurst), with occasional travel to other locations. You will be part of a dynamic team that values inclusivity, diversity, and customer service. If you have a passion for telecommunications and a commitment to delivering exceptional service, we encourage you to apply.

Key Responsibilities:

  • Install, operate, and maintain voice and data telecommunications network circuits and equipment
  • Support new and existing telephony services, including connections, disconnections, and relocations
  • Provide timely responses to Service Desk tickets and contribute to specification and design for Health Service redevelopments
  • Ensure proactive stock control management for Telecommunications hardware and audit Telecommunications equipment and services
  • Uphold the safety of residents and colleagues by following codes, standards, and legal regulations

Requirements:

  • Minimum 2+ years' experience in a similar role, preferably within the Healthcare industry or large and complex organisation
  • Proven experience in administration of voice or data infrastructure
  • Ability to proactively triage and manage priority and business critical incidents, and to support on multiple priorities simultaneously and seamlessly while maintaining attention to detail in a high-pressure environment
  • Demonstrated organisational skills to work autonomously as well as part of the team, showing initiative and generating ideas for continuous improvement and innovation
  • Customer service focused with excellent communication and troubleshooting skills, and a great attitude towards supporting and collaborating with colleagues and stakeholders alike

About Us:

St Vincent's Health Australia is a leading not-for-profit health and aged care provider, offering services in Queensland, New South Wales, and Victoria. Our founder, Mary Aikenhead's vision, commitment, and inspiration live on in us and the work we do. We value inclusivity, diversity, and customer service, and we invite people from all backgrounds to join our caring St Vincent's family.

Reconciliation Action Plan:

We are committed to reconciliation and closing the gap in employment-related outcomes. We encourage applications from Aboriginal and Torres Strait Islander Peoples.

Respectfully - No Recruitment Agencies Please.