Senior Retail Claims Specialist

5 days ago


Sydney, New South Wales, Australia beBeeCareer Full time $180,000 - $220,000
Retail Claims - Senior Case Manager

A new career challenge awaits you. We're seeking a motivated and experienced professional to lead our case management team in assessing long-term, Death and Terminal Illness claims.

  • Lead and support a team of case managers in evaluating complex claims.
  • Own a portfolio of intricate claims across Income Protection, Death and Terminal Illness.
  • Develop and share knowledge, coach on best practice and model our claims philosophy.

Key requirements include:

  • Strong end-to-end experience in retail life claims with solid policy interpretation.
  • In-depth understanding of LICOP (Life Insurance Code of Practice).
  • Broad knowledge of medical, financial, legal, product and regulatory aspects of life insurance.
  • Certificate IV in Life Insurance (desired).

We value individuality and offer a range of benefits including:

  • 5 weeks of annual leave for permanent staff through our Z leave initiative.
  • Access to Family Care (parental leave).
  • Hybrid working arrangement – 3 days in the office and 2 days working from home per week for full-time employees.

This is an exciting opportunity to join us on our journey towards becoming Australia's leading digital insurer.

We are committed to ensuring our recruitment process is fair and accessible for all candidates.



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