
Customer Experience Specialist
4 days ago
Your role
Are you passionate about delivering exceptional customer service? We are seeking a highly motivated individual to join our team as a Customer Experience Specialist. In this dynamic role, you will have the opportunity to make a real impact by providing outstanding support to our customers.
We are a leading organisation in the industry, known for our commitment to excellence and our dedication to creating better homes. Our portfolio of iconic brands is widely recognised and respected, and we take pride in being part of a global community that values innovation and creativity.
About the Role- Develop strong working relationships with customers, depot/agencies and internal stakeholders
- Maintain high levels of customer satisfaction through effective communication and problem-solving skills
- Cash handling / EFTPOS transactions
- Assist in maintaining stock levels, picking & packing orders
- Enjoy generous discounts on our products and corporate partnerships
- Feel valued through employee recognition programs
- Comprehensive health and wellbeing support, including Wellbeing Hub and EAP support
- Market-leading Learning and Development initiatives and genuine career pathways to accelerate your growth
- 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day
- Enthusiasm for working with people, great communication skills and a passion for helping others
- Demonstrated experience in a customer-facing role
- Retail/Trade sales experience would be highly desirable
We want someone who is physically fit, enjoys working in a fast-paced environment and has excellent time management skills. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, then this could be the perfect opportunity for you.
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