Chief Retail Operations Officer

5 days ago

Sydney, New South Wales, Australia beBeeRetail Full time $130,000 - $150,000
Strategic Leadership Role in Retail Asset Management

This is a unique opportunity to lead a large-format retail precinct in Western Sydney, taking full accountability for its performance and growth. The successful candidate will work directly with Directors from a brand-new, architect-designed Sydney CBD headquarters.

The role unifies operations, leasing, development, marketing, and commercial performance under a single point of ownership. With no corporate layers or red tape, you'll have autonomy to lead, influence, and build a high-performing culture that delivers results.

About the Role:

  • Lead all core precinct functions: leasing, centre management, marketing, compliance, and operations
  • Take full ownership of the precinct P&L – budgeting, forecasting, and financial performance
  • Guide tenancy mix decisions in collaboration with leasing partners and Directors
  • Strengthen team alignment, operational governance, and reporting discipline
  • Maintain oversight of tenant performance, experience, and retention
  • Work with Directors to shape the precinct's long-term commercial and brand strategy
  • Embed a high-performance culture across the wider team

About You:

  • 12+ years' experience in retail property – ideally across asset management, portfolio management or senior investment roles
  • A strong record managing large-format, outlet-style or complex multi-stakeholder retail environments
  • Proven success driving performance improvements – whether through leasing, tenancy mix, redevelopment, or expansion projects
  • Full P&L ownership experience, with strong financial and commercial acumen
  • Confidence leading and aligning cross-functional teams (leasing, marketing, operations, facilities)
  • The ability to work closely with Directors – influencing both day-to-day decisions and long-term strategy

Benefits:

  • Senior executive package + performance-based bonus
  • Brand-new Sydney CBD office – architect-designed, purpose-built
  • Chef-prepared lunches twice a week
  • Transparent, non-political culture with direct access to decision-makers
  • A rare opportunity to lead, deliver and shape one of Sydney's most exciting evolving retail assets

Requirements:

Please note that this is not a detached, fund-level role. You'll be the lead representative of the business across the precinct, responsible for day-to-day decision-making and long-term planning.

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