Account Service Associate

5 days ago

Launceston, Tasmania, Australia beBeeCustomerService Full time $45,000 - $65,000

Job Title: Account Service Associate

About This Role

We are looking for a skilled professional to act as the primary contact for our valued customers. As a key member of our retail team, you will be responsible for handling customer inquiries and providing assistance with everyday banking needs.

Main Responsibilities
  • Be the first point of contact for customers, addressing their banking concerns and needs.
  • Support customers with transactions and introduce them to our comprehensive range of banking services.
  • Foster strong relationships with customers to deliver exceptional service and improve overall satisfaction.
  • Pursue ongoing learning and development opportunities to enhance knowledge in finance, banking, and retail.
Key Qualifications and Skills
  • Effective communication skills to engage with customers and resolve issues efficiently.
  • Strong problem-solving abilities to provide solutions and maintain a positive demeanor.
  • Commitment to delivering outstanding customer service and creating a positive experience.

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