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Village Management Position
2 weeks ago
The Village Manager plays a key role in creating vibrant, inclusive communities where older people can live life to the full.
This role ensures the smooth operation of our retirement village, fostering a welcoming environment that supports independence, wellbeing, and connection. This position works closely with administration staff and collaborates across internal teams to deliver high-quality services.
- Maintain accurate records and reporting for financial, maintenance, and stakeholder activities.
- Build trusted relationships with residents and families through responsive, respectful communication.
- Maintain high occupancy and positive reputation of the village through effective marketing and engagement.
- Deliver village services within budget, ensuring financial sustainability and transparency.
- Facilitate social activities and community engagement that enhance resident wellbeing.
- Ensure compliance with relevant legislation and organisational policies, including WHS standards.
- Collaborate effectively with internal teams to support resident independence.
The Senior Community Manager is responsible for:
- Leading a team of staff to provide exceptional service to residents and their families.
- Developing and implementing strategies to improve resident satisfaction and wellbeing.
- Managing budgets and resources to ensure efficient delivery of services.
- Building partnerships with external stakeholders to enhance the village's reputation and services.
- Demonstrated knowledge of retirement living operations and relevant legislation.
- Proven experience in budget preparation, financial reporting, and stakeholder engagement.
- Experience presenting at resident meetings and facilitating community activities.
- 3+ years' experience in the retirement industry (Desirable).
- Tertiary qualifications in Business, Aged Care, or Hospitality (Desirable).
- First Aid and CPR certification (Desirable).
- National Police Check (Desirable).
- Ability to build strong relationships and foster a positive village culture.
- Skilled in financial management, reporting, and administrative processes.
- Knowledge of aged care legislation and Fair Work principles (Desirable).
- Understanding of digital systems and tools to support operations and communication.
- Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650.
- Access to exclusive retail discounts and features designed to help you celebrate, connect and succeed.
- Discounted private health insurance.
- Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program.
- Annual leave loading.
- Ongoing Training and Development.
- Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses.
- Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support.
- Referral Bonus Program.
- Professional development opportunities.
- A supportive work environment.
- A dynamic and inclusive workplace culture.
