Volunteer Engagement Officer

2 months ago


Hunter Region, Australia Legal Aid NSW Full time
About the Role

We are seeking a highly motivated and experienced Volunteer Engagement Officer to join our team in Tamworth. As a key member of our Volunteer Strategy Team, you will play a critical role in attracting, recruiting, and retaining a diverse volunteer workforce capable of planning for and responding to major weather events.

Key Responsibilities
  • Engage directly with communities to understand their volunteering needs and implement volunteering pathways to attract new volunteers to the NSW SES.
  • Support local NSW SES Units in workforce planning, including local attraction and recruitment campaigns to recruit new volunteers to the NSW SES.
  • Collaborate with a state-wide team of Volunteer Engagement Officers to develop initiatives that build positive volunteering experiences for our members.
  • Provide practical support and advice to Units on efficiently onboarding new members through our online application process.
About You

To be successful in this role, you will have:

  • Experience in developing recruitment strategies and plans to positively promote an organisation.
  • Developed campaigns to attract and recruit membership of an organisation.
  • Possessed experience in building and maintaining strong stakeholder relationships to positively and effectively engage with volunteers, communities, and zones.
  • Be willing to work operationally when the agency is responding to emergencies.
  • Experience in volunteer management, along with a knowledge or understanding of volunteering practices.
  • Thorough knowledge of AIIMS principles and processes and/or willingness to obtain competence within 12 months.
What We Offer

We offer:

  • Ongoing employment with attractive leave entitlements.
  • Flexible work options working within operational requirements.
  • Mental Health & Wellbeing programs and services.
  • Operational and leadership training and development opportunities via LinkedIn Learning and other training avenues to build and maintain skills.
  • Comprehensive immunisation programs including the flu vaccine.
  • Opportunities to build invaluable relationships across emergency service agencies, emergency service committees, and other Government and community organisations.


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