Achieve Excellence in Customer Relations

7 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $48,600 - $85,800

Our company is a leading financial institution, and we are seeking a skilled professional to join our team as a Customer Service Advisor. As a key member of our customer service department, you will play a crucial role in providing exceptional customer experiences.

Key Responsibilities:

  • Welcoming customers and creating a positive first impression
  • Assisting with transactional and savings banking needs
  • Building strong relationships with customers
  • Providing relevant banking advice to suit their situation and goals
  • Referring customers onto specialists when required
  • Educating customers on new technologies

Career Development:

In this role, you will have the opportunity to progress into a banking specialist through our extensive training programs. With our clear pathway for career advancement, you can look forward to exciting opportunities for growth and development.

What We Offer:

We provide competitive financial benefits, including special banking offers, wealth management, and insurance packages. You will also receive paid parental leave and support for your career growth. Our employees enjoy a range of benefits that support their well-being and help them achieve their career goals.

Requirements:

  • Strong background in face-to-face customer service
  • Ability to multitask in busy environments
  • Excellent communication skills to build relationships with diverse customers
  • Sales or banking experience is desirable but not essential for the right candidate

Our Culture:

We value diversity, flexibility, and equality. We strive to create an inclusive environment where everyone can thrive and grow in their careers.

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