Senior Kit Room Operations Manager

2 weeks ago


Brisbane, Queensland, Australia Stryker Australia Pty Ltd Full time
About the Role

We're seeking an exceptional people leader to partner with our current Kit Room Team Lead in Northgate, Brisbane. As a key member of our Operations team, you'll be responsible for overseeing the efficient processing, packaging, and storage of supplies, while ensuring inventory management through regular audits.

This role offers flexible hours - you can choose morning/afternoon shifts (from 6am onwards) depending on your workstyle/lifestyle outside of work. There will be some occasional on-call work.

Key Responsibilities
  • Provide leadership, management, and development specifically to the Kit Room Team
  • Ensure the team meets or exceeds the service demands of internal and external customers
  • Initiate, lead, and drive initiatives and process improvements within Customer Service and the wider Operations division
  • Collaborate with other Stryker divisions to improve or re-engineer cross-divisional processes
  • Implement productivity and efficiency improvements which minimise the requirement for the incumbent to perform daily customer service tasks
Requirements
  • 2+ years experience in a management role
  • Passion for leading and developing others
  • Highly developed customer service skills and ability to problem solve
  • Strong communication skills and ability to partner with a diverse range of internal and external customers
  • Ability to work in a high technology environment (particularly JDE, Salesforce, and Microsoft Office Suite)

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