Merchandise Operations Manager

5 days ago


Bega, Australia beBeeLeadership Full time $69,582 - $95,111

Job Description:

We are seeking a skilled and motivated individual to join our team as a Merchandise Operations Manager. This role will be responsible for leading a team of store staff to deliver exceptional customer service, manage stock levels, and maintain a clean and safe shopping environment.

About the Role:

  • Team Leadership: Lead, coach, and develop a high-performing team to meet sales targets, cost control, and rostering requirements.
  • Customer Service: Provide exceptional customer service to ensure a welcoming and engaging shopping experience.
  • Stock Management: Ensure accurate stock levels, maintain high-quality merchandise displays, and implement effective inventory management practices.
  • Visual Merchandising: Develop and implement visually appealing store layouts, window displays, and product presentations that meet our standards.
  • Health, Safety, and Wellbeing: Maintain a safe and healthy working environment, adhering to all relevant laws, regulations, and company policies.

Key Responsibilities:

  1. Manage stock levels, maintain high-quality merchandise displays, and implement effective inventory management practices.
  2. Develop and implement strategies to improve visual merchandising, safety, compliance, and stock management standards.
  3. Foster a positive work culture that values teamwork, customer obsession, and ongoing learning and development.
  4. Collaborate with other departments to drive business growth and improve operational efficiency.

Benefits:

  • Eligible team members receive 5% discount on supermarket and liquor online and in-store purchases throughout the year.
  • Hot deals exclusive to team members translate into additional savings at various times throughout the year.
  • Coles offers recognition through our digital platform 'mythanks', allowing team members to give and receive recognition linked to our values.
  • Comprehensive induction, management, and people leadership training provided for career advancement.
  • Novated car leases available for eligible team members.
  • Paid parental leave to support work-life balance.


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