Customer Service Expert

4 days ago


Brisbane, Queensland, Australia Singtel Full time

At Optus, our vision is to deliver exceptional customer experiences that exceed expectations.

We're seeking a talented Retail Sales Consultant to join our team on a casual basis in our Adelaide Street store. As a key representative of Optus, you will be the face of our brand, delivering outstanding customer service and support to drive sales growth and customer satisfaction.

The ideal candidate will possess excellent communication skills, a passion for technology, and a proven track record of achieving sales targets. You will work collaboratively with colleagues to create a welcoming and inclusive environment that showcases Optus's latest products and services.

Key Responsibilities:

  • You will provide personalized solutions and product expertise to customers, leveraging your knowledge of Optus's cool tech products and services.
  • You will work closely with colleagues to create memorable moments that matter, fostering a collaborative and results-driven culture.
  • You will strive to achieve sales targets, utilizing your problem-solving skills to overcome obstacles and find innovative solutions.

Your Skills:

  • Sales Superpower: Proven ability to hit sales targets and drive revenue growth.
  • Tech Explorer: Passionate about staying up-to-date with the latest tech trends and innovations.
  • Problem-Solving Pro: Effective at analyzing problems and finding creative solutions to meet customer needs.
  • Team Spirit: Thrives in a collaborative and customer-focused environment.

What We Offer:

  • A competitive hourly rate of $34 p/h + super + applicable loadings.
  • Discounts on Optus products and services (25% discount on all plans).
  • Access to additional benefits from over 150 retailers Australia-wide.
  • Flexible working arrangements to suit your lifestyle.

Intrigued by this opportunity? Apply now to become a part of our dynamic team and help shape the future of customer service excellence.



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