Innovative Solutions Professional
3 days ago
At a cutting-edge organization, we don't just conform to industry standards. We're innovators and game-changers, always pushing boundaries and creating new realities.
MORE THAN A ROLEWe're seeking a commercially savvy and customer-focused professional who embodies our ethos and will help shape the future of our industry.
KEY RESPONSIBILITIES- Design and delivery: Seek out and analyse customer requirements to determine the best solution for their business challenges, including discussing directly with customer management.
- Conduct user requirement analysis and make recommendations that impact technical solutions.
- Undertake tasks requiring analysis of multiple technical alternatives, diagnosis and problem-solving, then qualifying the product/service fit and defining support needs.
- Maintain in-depth knowledge of products and services to fulfill customer needs for selected accounts.
- Define major technical solutions involving product and/or deployment and/or support services for clients or prospective clients enabling them to determine effective IT investment strategies.
- Manage client expectations prior to delivery of major solutions, strategies and architectures.
Don't walk in empty-handed. We want to see:
- CCNP or CIET expertise are absolute must-haves.
- Sound working knowledge in Managed Service Provider (MSP) environment with robust hands-on technical implementation experience.
- Experience working in a project role with demonstrated experience in network design, implementation, and troubleshooting.
- Demonstrable Cisco SDWAN design and implementation knowledge.
- Strong routing and switching, solid LAN/WAN fundamentals with extensive deployment and advanced troubleshooting experience.
- Previous exposure to key vendors primarily Cisco, Meraki, Palo Alto.
- Ability to review and provide feedback on estimation in budget or schedule.
- Demonstrated ability to consult and negotiate effectively with a range of external and internal stakeholders.
- Cisco and/or Skype for Business Voice skills are desirable.
Our innovative approach brings numerous benefits, including:
- Professionalism and poise: Maintaining a dignified and professional demeanor across all interactions.
- Client-centric excellence: Delivering results that prioritize our clients' needs and ensuring their end-to-end journey is nothing short of exceptional.
- Elevating the company's success (not just your own): Understanding that we all win together.
- Extraordinary dedication: An eagerness to go beyond industry standards and expectations.
- Innovative mindset: A natural inclination to think creatively and a desire to collaborate with others who share this same perspective.
- Adaptive agility: Being versatile and responsive to the ever-changing technology landscape.
- Continuous learning: An insatiable appetite for knowledge and skill enhancement, ensuring you're always at the forefront of your field.
- Empathetic engagement: Building strong, genuine connections with clients and team members by putting in the time to understand their perspectives and needs.
If you're passionate about innovation, dedicated to delivering exceptional results, and eager to collaborate with like-minded professionals, we encourage you to apply.
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