Support Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $72,751 - $88,336
Job Summary

The Business Operations Coordinator will provide day-to-day administrative support to the Department of Transport and Planning Ministerial Offices. The role requires providing exceptional customer service and building effective working relationships across the Ministers' Office and the Department.

This position involves attending to a broad range of face-to-face, written, and telephone correspondence relating to Ministerial queries, processes, and protocols. The successful candidate will be responsible for coordinating workflow, including reporting, printing, and prioritizing urgent matters for the office.

Key Responsibilities:

  • Provide high-quality and timely administrative support to ensure the Minister's office is managed efficiently
  • Coordinate tasks and meet deadlines while maintaining effective working relationships with key internal and external stakeholders
  • Respond to incoming calls and greet guests to the Minister's office
  • Assist in promoting and supporting safe, inclusive, and flexible team operations
  • Contribute to improving administrative processes to support the effectiveness of your work area and broader team

Required Skills and Qualifications:

  • Demonstrated organisational skills, including the ability to coordinate tasks, meet tight deadlines, and determine priorities
  • Well-developed communication and interpersonal skills, together with the ability to build and maintain sound relationships with stakeholders at all levels
  • Relevant experience working in a confidential and high-volume work environment, along with experience in performing a range of tasks through digital tools

Benefits:

The Department of Transport and Planning oversees key planning, transport, and land use policy decisions and management across the State. As a key member of our team, you will play a crucial role in delivering sustainable projects, focusing on customer engagement, and streamlining regulatory approval pathways.

What You Will Gain:

  • Opportunity to work closely with Departmental Liaison Officers to support continuous improvement to systems and procedures
  • Challenging and rewarding work environment that values innovation and collaboration
  • Professional development opportunities to enhance your skills and career prospects

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