Administration Officer Position

1 week ago

Maroochydore, Queensland, Australia beBeeCare Full time $68,000 - $79,000
Job Title:Administrative Support Professional

We are seeking a motivated and customer-focused professional to join our Consulting Room Suites team at Sunshine Coast Private Hospital.

In this pivotal role, you will deliver high-quality administrative and patient support, ensuring a seamless and professional experience for patients, visitors, and clinicians.

About the Role:

This role is key to providing excellent patient care and support. Your responsibilities will include:

  • Welcoming patients and visitors, and managing reception, phone, and email enquiries.
  • Confirming health fund coverage and preparing self-funding quotes.
  • Coordinating patient admissions, including ambulance check-ins.
  • Processing payments, including cash handling and EFTPOS transactions.
  • Completing accurate data entry to maintain up-to-date patient records.
  • Providing administrative support to clinical and non-clinical teams.

You will bring professionalism, empathy, and strong administrative capabilities, with the ability to manage competing priorities in a fast-paced hospital environment.

Requirements:

For this role, we require applicants who have the following skills and qualifications

  • Previous experience in hospital, medical reception, or health fund administration (desirable).
  • Knowledge of Meditech and/or Gentu systems (highly desirable).
  • Proficiency in Microsoft Office, with accurate data entry and keyboard skills.
  • Strong attention to detail and organisational ability.
  • Excellent communication and interpersonal skills, both in person and over the phone.
  • The ability to work both independently and collaboratively as part of a supportive team.
  • Experience in health fund billing (highly desirable).

Additionally, we require that applicants undergo a National Police check within the last 12 months, as well as any other relevant checks as necessary.

What We Offer:

We offer a range of benefits and incentives to our employees, including:

  • Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs.
  • Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
  • Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
  • Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.

To Apply:

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

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