Change and Communication Specialist

1 week ago

Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $200,000
Job Title: Manager Change

Role Summary:

The Manager Change & Communications role is pivotal in leading the development and delivery of strategic change and communication practices across a service organization. This position is responsible for enabling successful project execution, uplifting change maturity, and protecting customer experience and business outcomes.

Key Responsibilities:

  • Design and deliver robust change and communication strategies that support successful project and program outcomes.
  • Lead the development of a service organization's change management practice, embedding tools, frameworks, and standards.
  • Drive continuous improvement through stakeholder education and evolution of change and comms maturity.
  • Develop and lead strategic and operational communications aligned to our organizational north star.
  • Support delivery excellence and embed best-in-class ways of working across teams.
  • Own and optimize a service organization's SharePoint and manage critical incident communications.
  • Embed a customer-obsessed, high-performance culture across the team, supporting talent, development, and succession planning.

Requirements:

  • Proven leadership experience (5+ years), with a track record of mentoring and developing high-performing teams.
  • Advanced change management capability, with experience applying methodologies in large-scale customer-facing environments.
  • Strong project delivery skills, with the ability to integrate change across complex businesses and multiple sites.
  • Exceptional communication and stakeholder engagement skills, including with senior leaders.
  • Skilled in influencing and negotiating to drive adoption and alignment across diverse teams.
  • Experience managing strategic communications and digital platforms (e.g. SharePoint).

What We Offer:

  • Access to our platform – your central hub for exclusive perks, wellbeing support, career development, and recognition.
  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 4 days paid flexible leave annually.
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus.
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access.
  • Discounts at retailers, insurance savings, gym memberships, and reduced super fees.
  • Paid volunteer leave, donation matching, and unlimited emergency response leave.
  • Performance-based bonuses and shares for eligible employees.
  • Diversity celebrated through employee resource groups and inclusive policies for all families.

We believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued, and connected.

Seniority level: Not Applicable Employment type: Full-time Job function: Project Management and Information Technology Industries: Financial Services and Insurance Location: Adelaide, South Australia, Australia

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