Director of Customer Success
1 day ago
Drive business growth and build strong customer relationships as a leader of our ANZ ASEAN team.
About the Role:- Develop and manage a high-performing team of Customer Success Managers to deliver exceptional results in the region.
- Collaborate with cross-functional teams to drive customer success initiatives, enhance customer value, adoption, and growth.
- Lead the development and implementation of Customer Success Plans that meet the needs of our customers.
This leadership role requires excellent leadership, communication, and collaboration skills, as well as a deep understanding of customer success principles and practices.
Key Responsibilities:- Hiring and Talent Development: Recruit, develop, and retain top talent in the region to drive business growth.
- Customer Success Strategy: Develop and execute strategies to drive customer success, adoption, and retention in the ANZ ASEAN market.
- Cross-Functional Collaboration: Partner with sales, technical support, and other teams to drive customer success initiatives and enhance customer experiences.
- Opportunity to lead a high-performing team and drive business growth in a dynamic region.
- Chance to develop and implement innovative customer success strategies that meet the evolving needs of our customers.
- Collaborative and fast-paced work environment with opportunities for professional growth and development.
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